In this Privacy Policy, we explain how we collect, use, and protect the personal data you may provide through this website, as well as the rights you have in relation to that information.
By browsing this website or using any of its forms or contact links, you accept this Privacy Policy to the extent that it applies.
1. Data controller
Website owner: Niki Live Agents
Address: Bogotá D.C., Colombia
Contact email: [email protected]
Website: nikiliveagents.com/en/
This website is an independent informational resource about agency registration and management on Niki Live. We are not the owners or official operators of the Niki Live application.
2. What personal data we collect
We may collect the following personal data, depending on how you interact with the site:
- Identification and contact details that you voluntarily send us, such as your name, email address, or message.
- Data included in inquiries sent through forms, email, or contact channels.
- Technical and browsing data, such as IP address, browser, language, device, pages visited, and access date and time.
- Data derived from the use of cookies or similar technologies, if enabled on the site.
When you access external forms, links, or pages related to Niki Live registration, the information you enter on those platforms may be processed by their own controllers and in accordance with their privacy policies.
3. Purposes of processing
We process your data for the following purposes:
- To respond to inquiries, requests, or messages sent by the user.
- To manage the operation, maintenance, and security of the website.
- To improve the content, structure, and browsing experience.
- To provide information related to registration, agency management, hosts, sub-agents, or withdrawals on Niki Live.
- To comply with applicable legal obligations.
- To send communications related to your inquiries or the site’s services, whenever there is a legal basis to do so.
4. Legal basis for processing
The legal basis for processing your data may be one or more of the following:
- Your consent, when you contact us voluntarily or accept certain processing activities.
- The management of your request or inquiry.
- The legitimate interest in maintaining, protecting, and improving this website.
- Compliance with applicable legal obligations.
5. Data retention
We will keep personal data only for as long as necessary to fulfill the purpose for which it was collected and, afterwards, for the legally required periods to address any potential liabilities.
Data sent through forms, email, or contact channels will be kept for the time necessary to respond to your inquiry and, afterwards, for the period required by applicable regulations.
6. Recipients and data processors
We do not sell your personal data to third parties.
We may share information with providers that supply services necessary for the operation of the website, for example:
- Hosting provider.
- Web analytics services.
- Email or form services.
- Technical security, maintenance, or backup tools.
These providers will act as data processors or service providers, in accordance with their own terms and applicable regulations.
7. International transfers
Some technology providers used by this website may be located outside your country or region. In those cases, we will seek to ensure that appropriate safeguards are in place to protect personal data, in accordance with the applicable regulations in force.
8. User rights
Where applicable, you may exercise the following rights:
- Access to your personal data.
- Correction of inaccurate data.
- Deletion of your data when it is no longer necessary.
- Objection to processing.
- Restriction of processing.
- Data portability, where applicable.
- Withdrawal of consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, you can write to [email protected], indicating your name, the right you wish to exercise, and, when necessary, sufficient information to verify your identity.
If you believe that we have not properly addressed your request, you may file a complaint with the competent supervisory authority according to your country or region.
9. Information security
We apply reasonable technical and organizational measures to protect personal information against loss, unauthorized access, alteration, or improper disclosure.
However, no system is completely foolproof, and we cannot guarantee absolute security in the transmission or storage of information on the internet.
10. Third-party links
This website may include links to third-party sites, forms, or platforms, including pages related to Niki Live or other external services.
We are not responsible for the privacy policies, content, terms, forms, registration methods, payments, withdrawals, or practices of those external sites. We recommend reviewing their own policies before providing personal data.
11. Minors
This website is not intentionally directed at minors and does not knowingly request personal data from minors.
If you believe that a minor has provided us with personal information, you can contact us to request its deletion.
12. Cookies
This website may use technical or strictly necessary cookies for its proper operation.
It may also use measurement or web analytics tools to understand how users browse the site and improve its content, always in accordance with the corresponding legal basis.
We do not use advertising or tracking cookies without the applicable legal basis.
13. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to regulatory, technical, or website operation changes.
The current version will always be the one published on this page.
Last updated: May 27, 2026
14. Contact
If you have questions about this Privacy Policy or about the processing of your data, you can write to: [email protected]